{"id":199,"date":"2025-11-07T10:33:39","date_gmt":"2025-11-07T09:33:39","guid":{"rendered":"https:\/\/www.skrovan.sk\/?page_id=199"},"modified":"2026-02-08T20:09:54","modified_gmt":"2026-02-08T19:09:54","slug":"poucenie-pre-klienta","status":"publish","type":"page","link":"https:\/\/www.skrovan.sk\/en\/poucenie-pre-klienta\/","title":{"rendered":"Pou\u010denie pre klienta"},"content":{"rendered":"<div class=\"et_pb_section_0 et_pb_section et_section_regular et_block_section\">\n<div class=\"et_pb_row_0 et_pb_row et_block_row\">\n<div class=\"et_pb_column_0 et_pb_column et_pb_column_4_4 et-last-child et_block_column et_pb_css_mix_blend_mode_passthrough\">\n<div class=\"et_pb_text_0 et_pb_text et_pb_bg_layout_light et_pb_module et_block_module\"><div class=\"et_pb_text_inner\"><h1 style=\"text-align: center;\">Pou\u010denie pre klienta<\/h1>\n<\/div><\/div>\n<\/div>\n<\/div>\n<\/div>\n\n<div class=\"et_pb_section_1 et_pb_section et_section_regular et_block_section\">\n<div class=\"et_pb_row_1 et_pb_row et_block_row\">\n<div class=\"et_pb_column_1 et_pb_column et_pb_column_4_4 et-last-child et_block_column et_pb_css_mix_blend_mode_passthrough\">\n<div class=\"et_pb_text_1 et_pb_text et_pb_bg_layout_light et_pb_module et_block_module\"><div class=\"et_pb_text_inner\"><p>V\u00a0tomto Pou\u010den\u00ed pre klienta (\u010falej len \u201e<strong>Pou\u010denie<\/strong>\u201c) s\u00fa obsiahnut\u00e9 \u00fadaje o na\u0161ej advok\u00e1tskej kancel\u00e1rii, vr\u00e1tane kontaktov, poistenia zodpovednosti za \u0161kodu, ako aj popis na\u0161ich slu\u017eieb a inform\u00e1cie o reklam\u00e1ci\u00e1ch, s\u0165a\u017enostiach a alternat\u00edvnom rie\u0161en\u00ed spotrebite\u013esk\u00fdch sporov.<\/p>\n<p>Toto Pou\u010denie je vyhotoven\u00e9 v\u00a0s\u00falade s\u00a0ust. \u00a7 1c z\u00e1kona \u010d. 586\/2003 Z. z. o advok\u00e1cii a o zmene a doplnen\u00ed z\u00e1kona \u010d. 455\/1991 Zb. o \u017eivnostenskom podnikan\u00ed (\u017eivnostensk\u00fd z\u00e1kon) v znen\u00ed neskor\u0161\u00edch predpisov (\u010falej len \u201e<strong>Z\u00e1kon o\u00a0advok\u00e1cii<\/strong>\u201c), ust. \u00a7 6 z\u00e1kona \u010d. 136\/2010 Z. z. o slu\u017eb\u00e1ch na vn\u00fatornom trhu (\u010falej len \u201e<strong>Z\u00e1kon o SVT<\/strong>\u201c) a\u00a0z\u00e1konom \u010d. 391\/2015 Z. z. o\u00a0alternat\u00edvnom rie\u0161en\u00ed spotrebite\u013esk\u00fdch sporov (\u010falej len \u201e<strong>Z\u00e1kon o\u00a0ARS<\/strong>\u201c).<\/p>\n<\/div><\/div>\n<\/div>\n<\/div>\n\n<div class=\"et_pb_row_2 et_pb_row et_block_row\">\n<div class=\"et_pb_column_2 et_pb_column et_pb_column_4_4 et-last-child et_block_column et_pb_css_mix_blend_mode_passthrough\">\n<div class=\"et_pb_text_2 et_pb_text et_pb_bg_layout_light et_pb_module et_block_module\"><div class=\"et_pb_text_inner\"><h2><strong>Obsah<\/strong><\/h2>\n<\/div><\/div>\n\n<div class=\"et_pb_text_3 et_pb_text et_pb_bg_layout_light et_pb_module et_block_module\"><div class=\"et_pb_text_inner\"><ol>\n<li><a href=\"#1\"><span><strong>\u00dadaje o advok\u00e1tskej kancel\u00e1rii<\/strong><\/span><\/a><\/li>\n<li><a href=\"#2\"><span><strong>Poistenie pre pr\u00edpad zodpovednosti za \u0161kodu<\/strong><\/span><\/a><\/li>\n<li><a href=\"#3\"><span><strong>Z\u00e1kladn\u00fd popis slu\u017eby<\/strong><\/span><\/a><\/li>\n<li><a href=\"#4\"><span><strong>Vybavovanie reklam\u00e1ci\u00ed a \u017eiadost\u00ed o inform\u00e1cie<\/strong><\/span><\/a><\/li>\n<li><a href=\"#5\"><span><strong>Org\u00e1ny dozoru a pod\u00e1vanie s\u0165a\u017enost\u00ed<\/strong><\/span><\/a><\/li>\n<li><a href=\"#6\"><span><strong>Alternat\u00edvne rie\u0161enie spotrebite\u013esk\u00fdch sporov<\/strong><\/span><\/a><\/li>\n<\/ol>\n<\/div><\/div>\n\n<div class=\"et_pb_text_4 et_pb_text et_pb_bg_layout_light et_pb_module et_block_module\" id=\"1\"><div class=\"et_pb_text_inner\"><h2><a name=\"_Toc212127266\"><\/a><strong>1. <\/strong><strong>\u00dadaje o\u00a0advok\u00e1tskej kancel\u00e1rii<\/strong><\/h2>\n<table>\n<tbody>\n<tr>\n<td style=\"width: 120px;\">Obchodn\u00e9 meno:<\/td>\n<td style=\"width: 454px;\">JUDr. Daniel \u0160krovan, advok\u00e1t, s. r. o.<\/td>\n<\/tr>\n<tr>\n<td style=\"width: 120px;\">Pr\u00e1vna forma:<\/td>\n<td style=\"width: 454px;\">Spolo\u010dnos\u0165 s\u00a0ru\u010den\u00edm obmedzen\u00fdm<\/td>\n<\/tr>\n<tr>\n<td style=\"width: 120px;\">Predmet podnikania:<\/td>\n<td style=\"width: 454px;\">\n<p>Poskytovanie pr\u00e1vnych slu\u017eieb (v zmysle a rozsahu Z\u00e1kona o advok\u00e1cii)<\/p>\n<\/td>\n<\/tr>\n<tr>\n<td style=\"width: 120px;\">S\u00eddlo:<\/td>\n<td style=\"width: 454px;\">Cukrov\u00e1 2272\/14, 811 08 Bratislava \u2013 mestsk\u00e1 \u010das\u0165 Star\u00e9 Mesto<\/td>\n<\/tr>\n<tr>\n<td style=\"width: 120px;\">I\u010cO:<\/td>\n<td style=\"width: 454px;\">57 268 711<\/td>\n<\/tr>\n<tr>\n<td style=\"width: 120px;\">DI\u010c:<\/td>\n<td style=\"width: 454px;\">2122632721<\/td>\n<\/tr>\n<tr>\n<td style=\"width: 120px;\">Z\u00e1pis:<\/td>\n<td style=\"width: 454px;\">\n<p>Obchodn\u00fd register Mestsk\u00e9ho s\u00fadu Bratislava III,<\/p>\n<p>Oddiel: Sro, Vlo\u017eka \u010d.: 192474\/B<\/p>\n<\/td>\n<\/tr>\n<tr>\n<td style=\"width: 120px;\">Zast\u00fapenie:<\/td>\n<td style=\"width: 454px;\">JUDr. Daniel \u0160krovan, advok\u00e1t a\u00a0konate\u013e (\u010falej len ako \u201e<strong>Advok\u00e1t<\/strong>\u201c)<\/td>\n<\/tr>\n<tr>\n<td style=\"width: 120px;\">\u010clenstvo:<\/td>\n<td style=\"width: 454px;\">\n<p>Slovensk\u00e1 advok\u00e1tska komora (SAK)<\/p>\n<p>- JUDr. Daniel \u0160krovan, zap\u00edsan\u00fd v zozname advok\u00e1tov SAK pod reg. \u010d. 9231<\/p>\n<\/td>\n<\/tr>\n<tr>\n<td style=\"width: 120px;\">Akademick\u00fd titul:<\/td>\n<td style=\"width: 454px;\">Akademick\u00fd titul bol JUDr. Danielovi \u0160krovanovi udelen\u00fd na \u00fazem\u00ed Slovenskej republiky<\/td>\n<\/tr>\n<tr>\n<td style=\"width: 120px;\">Telef\u00f3nne \u010d\u00edslo:<\/td>\n<td style=\"width: 454px;\">+421 918 883 732<\/td>\n<\/tr>\n<tr>\n<td style=\"width: 120px;\">E-mailov\u00e1 adresa:<\/td>\n<td style=\"width: 454px;\">advokat@skrovan.sk<\/td>\n<\/tr>\n<tr>\n<td style=\"width: 120px;\">Bankov\u00e9 spojenie:<\/td>\n<td style=\"width: 454px;\">Banka: Tatra banka, a.s.<\/td>\n<\/tr>\n<tr>\n<td style=\"width: 120px;\"><\/td>\n<td style=\"width: 454px;\">SWIFT: TATRSKBX<\/td>\n<\/tr>\n<tr>\n<td style=\"width: 120px;\"><\/td>\n<td style=\"width: 454px;\">IBAN: SK20 1100 0000 0029 4328 0553<\/td>\n<\/tr>\n<tr>\n<td colspan=\"2\" style=\"width: 579.2px;\">(\u010falej len ako \u201e<strong>Advok\u00e1tska kancel\u00e1ria<\/strong>\u201c alebo \u201e<strong>my<\/strong>\u201c alebo \u201e<strong>na\u0161a spolo\u010dnos\u0165<\/strong>\u201c)<\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n<\/div><\/div>\n\n<div class=\"et_pb_text_5 et_pb_text et_pb_bg_layout_light et_pb_module et_block_module\" id=\"2\"><div class=\"et_pb_text_inner\"><h2><a name=\"_Toc212127267\"><\/a><strong>2. <\/strong><strong>Poistenie pre pr\u00edpad zodpovednosti za \u0161kodu<\/strong><\/h2>\n<p>Advok\u00e1tska kancel\u00e1ria je pre pr\u00edpad zodpovednosti za \u0161kodu sp\u00f4soben\u00fa v\u00fdkonom \u010dinnosti poisten\u00e1 v pois\u0165ovni <span class=\"ra\">W\u00fcstenrot pois\u0165ov\u0148a, a.s.<\/span>, so s\u00eddlom <span class=\"ra\">Digital Park I, Einsteinova <\/span> <span class=\"ra\"> 21<\/span>, 851 01 <span class=\"ra\">Bratislava - mestsk\u00e1 \u010das\u0165 Petr\u017ealka<\/span>, I\u010cO: <span class=\"ra\">31 383 408<\/span>, zap\u00edsan\u00e1 v Obchodnom registri Mestsk\u00e9ho s\u00fadu Bratislava III, Oddiel: Sa, vlo\u017eka \u010d.: <span class=\"ra\">757\/B<\/span>.<\/p>\n<p>Celkov\u00fd ro\u010dn\u00fd limit poistn\u00e9ho plnenia predstavuje sumu 1.500.000,- EUR (slovom: jeden mili\u00f3n p\u00e4\u0165stotis\u00edc eur).<\/p>\n<p>Poistenie sa t\u00fdka poistn\u00fdch udalost\u00ed, ktor\u00e9 boli sp\u00f4soben\u00e9 a pri ktor\u00fdch aj \u0161koda nastane na \u00fazem\u00ed Slovenskej republiky a kraj\u00edn Eur\u00f3pskej \u00fanie, pri\u010dom poistenie sa vz\u0165ahuje na zodpovednos\u0165 za \u0161kodu vzniknut\u00fa pri poskytovan\u00ed pr\u00e1vnej pomoci pod\u013ea slovensk\u00e9ho pr\u00e1va a pr\u00e1va Eur\u00f3pskej \u00fanie.<\/p>\n<\/div><\/div>\n\n<div class=\"et_pb_text_6 et_pb_text et_pb_bg_layout_light et_pb_module et_block_module\" id=\"3\"><div class=\"et_pb_text_inner\"><h2><strong>3<\/strong><a name=\"_Toc212127268\"><\/a><strong>. <\/strong><strong>Z\u00e1kladn\u00fd popis slu\u017eby<\/strong><\/h2>\n<p>Advok\u00e1cia pom\u00e1ha uplat\u0148ova\u0165 \u00fastavn\u00e9 pr\u00e1vo fyzick\u00fdch os\u00f4b na obhajobu a chr\u00e1ni\u0165 ostatn\u00e9 pr\u00e1va a z\u00e1ujmy klientov v s\u00falade s \u00dastavou Slovenskej republiky, \u00fastavn\u00fdmi z\u00e1konmi, so z\u00e1konmi a s in\u00fdmi v\u0161eobecne z\u00e1v\u00e4zn\u00fdmi pr\u00e1vnymi predpismi.<\/p>\n<p>V\u00fdkon advok\u00e1cie je zastupovanie klientov v konan\u00ed pred s\u00fadmi, org\u00e1nmi verejnej moci a in\u00fdmi pr\u00e1vnymi subjektmi, obhajoba v trestnom konan\u00ed, poskytovanie pr\u00e1vnych r\u00e1d, spisovanie list\u00edn o pr\u00e1vnych \u00fakonoch, sprac\u00favanie pr\u00e1vnych rozborov, spr\u00e1va majetku klientov a \u010fal\u0161ie formy pr\u00e1vneho poradenstva a pr\u00e1vnej pomoci, ak sa vykon\u00e1va s\u00fastavne a za odmenu.<\/p>\n<p>Advok\u00e1t ako konate\u013e Advok\u00e1tskej kancel\u00e1rie vykon\u00e1va advok\u00e1ciu v mene a na \u00fa\u010det Advok\u00e1tskej kancel\u00e1rie. Ak v\u00fdkon advok\u00e1cie v mene Advok\u00e1tskej kancel\u00e1rie neprip\u00fa\u0161\u0165aj\u00fa v jednotliv\u00fdch pr\u00edpadoch osobitn\u00e9 predpisy, advok\u00e1ciu vykon\u00e1va vo vlastnom mene a na \u00fa\u010det Advok\u00e1tskej kancel\u00e1rie.<\/p>\n<p>Advok\u00e1t je povinn\u00fd pri v\u00fdkone advok\u00e1cie chr\u00e1ni\u0165 a presadzova\u0165 pr\u00e1va a z\u00e1ujmy klienta a riadi\u0165 sa jeho pokynmi. Ak s\u00fa pokyny klienta v rozpore so v\u0161eobecne z\u00e1v\u00e4zn\u00fdmi pr\u00e1vnymi predpismi, nie je nimi viazan\u00fd. O tom klienta vhodn\u00fdm sp\u00f4sobom pou\u010d\u00ed.<\/p>\n<p>Advok\u00e1t je povinn\u00fd pri v\u00fdkone advok\u00e1cie postupova\u0165 s odbornou starostlivos\u0165ou, ktorou sa rozumie, \u017ee kon\u00e1 \u010destne, svedomito, primeran\u00fdm sp\u00f4sobom a d\u00f4sledne vyu\u017e\u00edva v\u0161etky pr\u00e1vne prostriedky a uplat\u0148uje v z\u00e1ujme klienta v\u0161etko, \u010do pod\u013ea svojho presved\u010denia pova\u017euje za prospe\u0161n\u00e9. Pritom db\u00e1 na \u00fa\u010delnos\u0165 a hospod\u00e1rnos\u0165 poskytovan\u00fdch pr\u00e1vnych slu\u017eieb.<\/p>\n<p>Advok\u00e1t postupuje pri v\u00fdkone advok\u00e1cie tak, aby nezni\u017eoval d\u00f4stojnos\u0165 advok\u00e1tskeho stavu. V z\u00e1ujme toho je povinn\u00fd dodr\u017eiava\u0165 pravidl\u00e1 profesijnej etiky a in\u00e9 pravidl\u00e1, ktor\u00e9 ur\u010duje predpis komory.<\/p>\n<p>Advok\u00e1t je povinn\u00fd odmietnu\u0165 poskytnutie pr\u00e1vnych slu\u017eieb, ak:<\/p>\n<ol>\n<li><strong> <\/strong>v tej istej veci alebo vo veci s \u0148ou s\u00favisiacej poskytol pr\u00e1vne slu\u017eby in\u00e9mu, ktor\u00e9ho z\u00e1ujmy s\u00fa v rozpore so z\u00e1ujmami toho, kto o poskytnutie pr\u00e1vnych slu\u017eieb \u017eiada;<\/li>\n<li><strong> <\/strong>s\u00fa z\u00e1ujmy Advok\u00e1ta alebo os\u00f4b jemu bl\u00edzkych v rozpore so z\u00e1ujmami osoby, ktorej by sa pr\u00e1vne slu\u017eby mali poskytn\u00fa\u0165;<\/li>\n<li><strong> <\/strong>protistranu zastupuje advok\u00e1t, s ktor\u00fdm vykon\u00e1va advok\u00e1ciu spolo\u010dne;<\/li>\n<li><strong> <\/strong>inform\u00e1cia, ktor\u00fa m\u00e1 o inom klientovi alebo o b\u00fdvalom klientovi, by mohla toho, kto o poskytnutie pr\u00e1vnych slu\u017eieb \u017eiada, neopr\u00e1vnene zv\u00fdhodni\u0165;<\/li>\n<li><strong> <\/strong>vzh\u013eadom na pracovn\u00fa za\u0165a\u017eenos\u0165 alebo dlhodob\u00fa nepr\u00edtomnos\u0165 nem\u00f4\u017ee riadne chr\u00e1ni\u0165 a presadzova\u0165 pr\u00e1va a z\u00e1ujmy klienta.<\/li>\n<\/ol>\n<p>Advok\u00e1t je opr\u00e1vnen\u00fd odst\u00fapi\u0165 od zmluvy o poskytnut\u00ed pr\u00e1vnych slu\u017eieb za podmienok uveden\u00fdch v\u00a0ust. \u00a7 22 Z\u00e1kona o advok\u00e1cii.<\/p>\n<p>Advok\u00e1t je v\u00a0s\u00falade a\u00a0za podmienok\u00a0uveden\u00fdch v ust. \u00a7 23 Z\u00e1kona o\u00a0advok\u00e1cii povinn\u00fd zachov\u00e1va\u0165 ml\u010danlivos\u0165 o v\u0161etk\u00fdch skuto\u010dnostiach, o ktor\u00fdch sa dozvedel v s\u00favislosti s v\u00fdkonom advok\u00e1cie.<\/p>\n<p>Advok\u00e1t sa pri poskytovan\u00ed pr\u00e1vnej pomoci m\u00f4\u017ee da\u0165 zast\u00fapi\u0165 in\u00fdm advok\u00e1tom alebo svoj\u00edm koncipientom, nie v\u0161ak proti v\u00f4li klienta.<\/p>\n<p><a href=\"https:\/\/www.skrovan.sk\/en\/GDPR\/\">Advok\u00e1tska kancel\u00e1ria sprac\u00fava osobn\u00e9 \u00fadaje<\/a> klientov a in\u00fdch fyzick\u00fdch os\u00f4b v rozsahu nevyhnutnom na \u00fa\u010dely v\u00fdkonu advok\u00e1cie v s\u00falade so Z\u00e1konom o\u00a0advok\u00e1cii a s Nariaden\u00edm Eur\u00f3pskeho parlamentu a Rady (E\u00da) 2016\/679 z 27. apr\u00edla 2016 o ochrane fyzick\u00fdch os\u00f4b pri sprac\u00favan\u00ed osobn\u00fdch \u00fadajov a o vo\u013enom pohybe tak\u00fdchto \u00fadajov, ktor\u00fdm sa zru\u0161uje smernica 95\/46\/ES (v\u0161eobecn\u00e9 nariadenie o ochrane \u00fadajov) (\u00da. v. E\u00da L 119, 4. 5. 2016) (\u010falej len \u201e<strong>GDPR<\/strong>\u201c). Advok\u00e1tska kancel\u00e1ria m\u00e1 pri sprac\u00favan\u00ed osobn\u00fdch \u00fadajov v zmysle prvej vety tohto odseku postavenie prev\u00e1dzkovate\u013ea pod\u013ea GDPR. Viac inform\u00e1ci\u00ed o sprac\u00favan\u00ed osobn\u00fdch \u00fadajov je dostupn\u00fdch <a href=\"https:\/\/www.skrovan.sk\/en\/GDPR\/\">TU<\/a>.<\/p>\n<p>Advok\u00e1tska kancel\u00e1ria poskytuje pr\u00e1vne slu\u017eby za odmenu a m\u00e1 pr\u00e1vo po\u017eadova\u0165 za ne primeran\u00fd preddavok. Viac inform\u00e1ci\u00ed o odmene advok\u00e1ta je dostupn\u00fdch <a href=\"https:\/\/www.skrovan.sk\/en\/odmena-advokata\/\">TU<\/a>.<\/p>\n<\/div><\/div>\n\n<div class=\"et_pb_text_7 et_pb_text et_pb_bg_layout_light et_pb_module et_block_module\" id=\"4\"><div class=\"et_pb_text_inner\"><h2><a name=\"_Toc212127269\"><\/a><strong>4. <\/strong><strong>Vybavovanie reklam\u00e1ci\u00ed a\u00a0\u017eiadost\u00ed o inform\u00e1cie<\/strong><\/h2>\n<p>Reklam\u00e1ciu t\u00fdkaj\u00facu sa poskytovanej pr\u00e1vnej slu\u017eby alebo \u017eiados\u0165 o inform\u00e1cie o pr\u00e1vnych slu\u017eb\u00e1ch v Slovenskej republike je mo\u017en\u00e9 uplatni\u0165 kontaktovan\u00edm Advok\u00e1tskej kancel\u00e1rie, a\u00a0to bu\u010f elektronicky na adrese advokat@skrovan.sk, alebo v\u00a0listinnej podobe na adresu Cukrov\u00e1 2272\/14, 811 08 Bratislava \u2013 mestsk\u00e1 \u010das\u0165 Star\u00e9 Mesto.<\/p>\n<p>S oh\u013eadom na \u0161pecifick\u00fd charakter \u010dinnost\u00ed Advok\u00e1tskej kancel\u00e1rie, t.j. v\u00fdkon advok\u00e1cie, m\u00f4\u017ee by\u0165 poskytnutie inform\u00e1ci\u00ed v\u00fdrazne obmedzen\u00e9 (najm\u00e4 pokia\u013e ide o\u00a0inform\u00e1cie t\u00fdkaj\u00face sa konkr\u00e9tnych pr\u00e1vnych pr\u00edpadov).<\/p>\n<\/div><\/div>\n\n<div class=\"et_pb_text_8 et_pb_text et_pb_bg_layout_light et_pb_module et_block_module\" id=\"5\"><div class=\"et_pb_text_inner\"><h2><a name=\"_Toc212127270\"><\/a><strong>5. <\/strong><strong>Org\u00e1ny dozoru a\u00a0pod\u00e1vanie s\u0165a\u017enost\u00ed<\/strong><\/h2>\n<p>\u010cinnos\u0165 advok\u00e1tskej kancel\u00e1rie podlieha dozoru nasledovn\u00fdch org\u00e1nov:<\/p>\n<p><strong>a) <\/strong><strong>Slovensk\u00e1 advok\u00e1tska komora<\/strong> (skr\u00e1tene \u201e<strong>SAK<\/strong>\u201c)<\/p>\n<p>Kol\u00e1rska 4, 813 42 Bratislava<\/p>\n<p>Web: <span><a href=\"http:\/\/www.sak.sk\" target=\"_blank\" rel=\"noopener\">www.sak.sk<\/a><\/span><\/p>\n<p>Tel. \u010d.: 02\/204 227 42<\/p>\n<p>E-mail: office@sak.sk<\/p>\n<p><strong><\/strong><strong>b) Slovensk\u00e1 obchodn\u00e1 in\u0161pekcia<\/strong> (skr\u00e1tene \u201e<strong>SOI<\/strong>\u201c)<\/p>\n<p>In\u0161pektor\u00e1t SOI pre Bratislavsk\u00fd kraj<\/p>\n<p>Odbor v\u00fdkonu doh\u013eadu<\/p>\n<p>Bajkalsk\u00e1 21\/A, P. O. Box \u010d. 5, 820 07 Bratislava<\/p>\n<p>Web: www.soi.sk<\/p>\n<p>Tel. \u010d.: 02\/58 27 21 72, 02\/58 27 21 04<\/p>\n<p>S\u0165a\u017enos\u0165 na v\u00fdkon advok\u00e1cie mo\u017eno poda\u0165 na vy\u0161\u0161ie uvedenej adrese SAK. SAK taktie\u017e poskytuje bli\u017e\u0161ie inform\u00e1cie o\u00a0poskytovan\u00ed pr\u00e1vnych slu\u017eieb v\u00a0Slovenskej republike.<\/p>\n<\/div><\/div>\n\n<div class=\"et_pb_text_9 et_pb_text et_pb_bg_layout_light et_pb_module et_block_module\" id=\"6\"><div class=\"et_pb_text_inner\"><h2><strong>6. <\/strong><strong>Alternat\u00edvne rie\u0161enie spotrebite\u013esk\u00fdch sporov<\/strong><\/h2>\n<p>Alternat\u00edvne rie\u0161enie spotrebite\u013esk\u00e9ho sporu predstavuje sp\u00f4sob rie\u0161enia sporu medzi spotrebite\u013eom a Advok\u00e1tskou kancel\u00e1riou, ktor\u00fd vznikol zo zmluvy alebo s\u00favis\u00ed so zmluvou o poskytovan\u00ed pr\u00e1vnych slu\u017eieb prostredn\u00edctvom subjektu alternat\u00edvneho rie\u0161enia sporov. Presn\u00fd postup pri alternat\u00edvnom rie\u0161en\u00ed sporu upravuje Z\u00e1kon o ARS.<\/p>\n<p>Spotrebite\u013e m\u00e1 pod\u013ea ust. \u00a7 11 ods. 1 Z\u00e1kona o ARS pr\u00e1vo obr\u00e1ti\u0165 sa na Advok\u00e1tsku kancel\u00e1riu so \u017eiados\u0165ou o n\u00e1pravu, ak vznikne spor t\u00fdkaj\u00faci sa uplatnenia pr\u00e1v zo zodpovednosti za vady poskytnut\u00fdch pr\u00e1vnych slu\u017eieb alebo ak sa domnieva, \u017ee Advok\u00e1tska kancel\u00e1ria poru\u0161ila jeho pr\u00e1va.<\/p>\n<p>Ak Advok\u00e1tska kancel\u00e1ria na \u017eiados\u0165 spotrebite\u013ea odpovie zamietavo alebo na \u0148u v lehote tridsiatich (30) dn\u00ed odo d\u0148a jej odoslania neodpovie, m\u00e1 spotrebite\u013e pr\u00e1vo poda\u0165 n\u00e1vrh na za\u010datie alternat\u00edvneho rie\u0161enia sporu subjektu alternat\u00edvneho rie\u0161enia sporov pod\u013ea Z\u00e1kona o ARS. Podanie n\u00e1vrhu na alternat\u00edvne rie\u0161enie sporu nevylu\u010duje mo\u017enos\u0165 klienta obr\u00e1ti\u0165 sa so sporom na s\u00fad.<\/p>\n<p>N\u00e1vrh na za\u010datie alternat\u00edvneho rie\u0161enia sporu mus\u00ed sp\u013a\u0148a\u0165 n\u00e1le\u017eitosti pod\u013ea ust. \u00a7 12 Z\u00e1kona o ARS. Subjektom alternat\u00edvneho rie\u0161enia sporov pre spory so spotrebite\u013emi je Slovensk\u00e1 obchodn\u00e1 in\u0161pekcia, Odbor pre medzin\u00e1rodn\u00e9 vz\u0165ahy a alternat\u00edvne rie\u0161enie spotrebite\u013esk\u00fdch sporov, Bajkalsk\u00e1 21\/A, P. O. Box 29, 827 99 Bratislava.<\/p>\n<p>Zoznam subjektov alternat\u00edvneho rie\u0161enia sporov (ARS) vedie Ministerstvo hospod\u00e1rstva Slovenskej republiky a je dostupn\u00fd na webovej str\u00e1nke: <span><a href=\"http:\/\/www.mhsr.sk\/obchod\/ochrana-spotrebitela\/alternativne-riesenie-spotrebitelskych-sporov-1\/zoznam-subjektov-alternativneho-riesenia-spotrebitelskych-sporov-1\" target=\"_blank\" rel=\"noopener\">http:\/\/www.mhsr.sk\/obchod\/ochrana-spotrebitela\/alternativne-riesenie-spotrebitelskych-sporov-1\/zoznam-subjektov-alternativneho-riesenia-spotrebitelskych-sporov-1<\/a><\/span>.<\/p>\n<p>Okrem vn\u00fatro\u0161t\u00e1tnych subjektov m\u00e1 spotrebite\u013e mo\u017enos\u0165 vyu\u017ei\u0165 aj platformu online rie\u0161enia sporov (tzv. ODR), ktor\u00e1 predstavuje jednotn\u00fd pr\u00edstupov\u00fd bod pre spotrebite\u013eov a obchodn\u00edkov z celej Eur\u00f3pskej \u00fanie. Platforma umo\u017e\u0148uje jednoduch\u00e9 a r\u00fdchle rie\u0161enie dom\u00e1cich aj cezhrani\u010dn\u00fdch sporov vzniknut\u00fdch pri zmluv\u00e1ch uzavret\u00fdch cez internet. Platformu ODR prev\u00e1dzkuje Eur\u00f3pska komisia a je dostupn\u00e1 na tomto odkaze: <span><a href=\"https:\/\/consumer-redress.ec.europa.eu\/index_sk\" target=\"_blank\" rel=\"noopener\">https:\/\/consumer-redress.ec.europa.eu\/index_sk<\/a><\/span>.<\/p>\n<p>Viac inform\u00e1ci\u00ed o mimos\u00fadnom rie\u0161en\u00ed sporov n\u00e1jdete na tomto odkaze: <span><a href=\"https:\/\/www.soi.sk\/sk\/alternativne-riesenie-spotrebitelskych-sporov.soi\" target=\"_blank\" rel=\"noopener\">https:\/\/www.soi.sk\/sk\/alternativne-riesenie-spotrebitelskych-sporov.soi<\/a><\/span>.<\/p>\n<p>&nbsp;<\/p>\n<p><span>D\u00e1tum zverejnenia a \u00fa\u010dinnosti v tomto znen\u00ed: 08.02.2026<\/span><\/p>\n<\/div><\/div>\n<\/div>\n<\/div>\n<\/div>","protected":false},"excerpt":{"rendered":"","protected":false},"author":2,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"iawp_total_views":32,"footnotes":""},"class_list":["post-199","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/www.skrovan.sk\/en\/wp-json\/wp\/v2\/pages\/199","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.skrovan.sk\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/www.skrovan.sk\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/www.skrovan.sk\/en\/wp-json\/wp\/v2\/users\/2"}],"replies":[{"embeddable":true,"href":"https:\/\/www.skrovan.sk\/en\/wp-json\/wp\/v2\/comments?post=199"}],"version-history":[{"count":13,"href":"https:\/\/www.skrovan.sk\/en\/wp-json\/wp\/v2\/pages\/199\/revisions"}],"predecessor-version":[{"id":773,"href":"https:\/\/www.skrovan.sk\/en\/wp-json\/wp\/v2\/pages\/199\/revisions\/773"}],"wp:attachment":[{"href":"https:\/\/www.skrovan.sk\/en\/wp-json\/wp\/v2\/media?parent=199"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}